Rent Setting Policy

Your Rent

Your rent is based on your income.
This helps keep your housing affordable.

We look at:
• your income (Centrelink or wages)
• your Rent Assistance (CRA)
• your property

Your rent is usually:
• about 25% to 30% of your income
• plus your Rent Assistance

Your income details

You need to tell us about your income.

We will ask:
• before you move in
• once a year when we do our annual rent review

If you do not provide this, your rent may go up.

Rent Reviews

We review your rent every 12 months.

We will check your income to make sure your rent is correct.

If your income has increased, your rent may go up.
If your income has gone down, your rent may go down.

Please tell us as soon as your income changes.
If you do not tell us, changes to your rent may be backdated.

What your rent may include

Some homes include extra services.

This may include:
• electricity
• gas
• water
• cleaning
• gardening

These costs may be part of your rent.

If your situation changes

If your income changes or you have trouble paying rent, contact your Property Manager.

We may:
• review your rent
• adjust your rent
• support you to link in with services

If you are having trouble paying

We understand that things can change.

We will work with you and look at your situation.
This may include your health, family situation, or other challenges.

Our approach

We aim to:
• keep rent fair
• be clear
• support you to stay housed

Download SCH Rent Setting Policy as PDF